Privacy Policy

Privacy Policy Information

We, OYM AG, Lorzenparkstrasse 22, CH-6330 Cham, Switzerland, together with our subsidiaries, take data protection seriously and provide you with information in the following statement regarding the collection, storage, and possible use of personal data.

The use of the website and OYM services may involve the processing of personal data. The handling of this data is governed by law, in particular by the GDPR.

OYM AG, Lorzenparkstrasse 22, CH-6330 Cham, Switzerland, is responsible for data processing.

General Information

a. Contact

If you have any questions, please contact:

OYM AG
Lorzenparkstrasse 22
CH-6330 Cham
Switzerland

E-Mail: info@oym.ch

For Switzerland, there is an adequacy decision by the European Commission pursuant to Art. 45 of the GDPR.

b. Scope

This statement applies to all services as well as to the use of the website
www.oym.ch and its mobile versions.

c. Data Processing

Personal data refers to any information that relates to an identifiable individual.
This includes the IP address.

We process data exclusively on the basis of:

Consent (Art. 6(1)(a) GDPR)
A contract or precontractual measures (Art. 6(1)(b) GDPR)
A legal obligation (Art. 6(1)(c) GDPR)
Legitimate interest (Art. 6(1)(f) GDPR)

d. Retention Period

Data is stored only for as long as is necessary for the respective purpose or to comply with legal obligations.

e. Technical Service Providers

Data processing is carried out by contracted service providers (e.g., hosting via Amazon S3).

f. SSL Encryption

Our website uses SSL encryption. You can recognize a secure connection by “https://” and the padlock icon.

Server-Log-Files

When you visit the website, the following data is automatically collected:

Browser type and version
Operating system
Referrer URL
IP address
Date and time
HTTP status code

Legal basis: Art. 6(1)(f) GDPR (legitimate interest).

Contact form

Required fields are necessary to process your inquiry. Alternatively, you can contact us via email.

Cookies

We use cookies to improve the user experience.

Session cookies: are deleted at the end of the session
Persistent cookies: are deleted after a specified period of time

You can disable cookies in your browser settings.

Google Analytics

We use Google Analytics (Google LLC, USA) to analyze website usage.

IP anonymization is enabled. Data is processed pseudonymously.

Opt-Out:

Download browser plugin

Retargeting

Facebook Pixel

We use the Facebook Pixel to analyze ad performance and user behavior.

Settings:

Facebook Ads Settings

Google Marketing Services

Use of remarketing, Google Ads, and DoubleClick.

Opt-Out:

Google Ads Settings

Third-Party Content

Our website uses plugins from the following providers:

Facebook
Instagram
YouTube
LinkedIn

When this content is loaded, data may be transmitted to the respective providers.

Your Rights

Right of Access (Art. 15 GDPR)
Right to Rectification (Art. 16 GDPR)
Right to Erasure (Art. 17 GDPR)
Right to Restriction of Processing (Art. 18 GDPR)
Data Portability (Art. 20 GDPR)
Objection (Art. 21 GDPR)
Withdrawal of Consent (Art. 7 GDPR)

Right to File a Complaint

You have the right to file a complaint with a supervisory authority (Art. 77 of the GDPR).

As of August 2026

General Terms and Conditions (GTC)

1. Scope

These Terms and Conditions apply to the temporary provision, for a fee, of all OYM services, as well as to the provision of lodging or event spaces for all services and deliveries rendered in this context, including any advance services provided for the benefit of the guest.
Any terms and conditions of the guest shall not apply, unless otherwise agreed in writing in advance. This also applies to the waiver of the written form requirement. For the purposes of these Terms and Conditions, “guest” refers to both the end consumer and the business operator.

2. Contracting Parties

The contracting parties are OYM AG (hereinafter referred to as “OYM”) and the athlete(s) or the accommodation and event guest(s) — hereinafter referred to as “Guest.”

3. Formation of the Contractual Relationship

The contractual relationship is established upon mutual signing of the contract by OYM and the guest or upon use of the OYM infrastructure. Changes or cancellations may only be made in accordance with these Terms and Conditions.
If a third party has acted on behalf of the guest, the guest shall be jointly and severally liable with the third party to OYM for all obligations arising from or in connection with the receipt of services.

4. Prices

Prices for services and other lodging options at OYM are listed exclusively in Swiss francs (CHF) and include the statutory value-added tax (VAT) in accordance with Swiss law.
Upon expiration of the payment deadline, the customer is automatically considered to be in default, even without a reminder. In this case, OYM AG reserves the right to charge the customer reminder fees in addition to the invoice amount. While no fees are charged for the first reminder, reminder fees amount to CHF 10.00 per reminder starting with the second reminder.

5. Use and Return of OYM Infrastructure

The use of the lodging or event spaces, as well as the use of the items, equipment, and facilities provided, must be limited exclusively to their intended purpose. OYM accepts no liability for damage or physical injury resulting from the misuse of the items, equipment, and facilities provided.
Damage caused by the guest intentionally or through negligence may be billed by OYM.
Smoking is not permitted on any OYM premises. In the event of a violation, the guest may be charged additional costs (increased cleaning expenses, loss of revenue, etc.).

6. Cancellation Policy

6.1 Form

All cancellations must be made in writing (email is sufficient). The date and time the cancellation is received by OYM shall determine the calculation of the deadlines.

6.2 Meeting & Events

29 to 15 days before the contract begins
Less than 14 days before the contract begins

Date of Cancellation	Costs as specified in the quote
Up to 60 days before the contract begins	10% of the agreed-upon fees
59 to 30 days before the contract begins	50% of the agreed-upon fees
	75% of the agreed-upon fees
	100% of the agreed-upon fees

6.3 Camps

59 to 31 days before the contract begins
Less than 30 days before the contract begins

Date of Cancellation	Costs as specified in the quote
Up to 90 days before the contract begins	10% of the agreed-upon fees
89 to 60 days before the contract begins	25% of the agreed-upon fees
	50% of the agreed-upon fees
	100% of the agreed-upon fees

6.4 Additional Provisions

Services already rendered will be billed in full in all cases.
Any special individual agreements must be made in writing.

7. Resignation of the OYM

OYM is entitled to terminate the contract with immediate effect if entering into, continuing, or fully performing the contractual relationship is not, or is no longer, reasonable. This applies in particular if:
force majeure or other circumstances beyond OYM’s control render the performance of the contract unreasonable;
event spaces were booked based on misleading or false statements regarding material facts (e.g., regarding the identity of the service recipient or the purpose of the event);
In the aforementioned cases, the OYM is entitled to immediately terminate the contract, and the service recipient shall have no claim for damages. Any advance payments or payment guarantees made by the guest shall be forfeited or shall be due to the OYM in accordance with the provisions set forth in Section 8.

8. Liability of the OYM

In general, OYM is liable to the guest only for damages caused to the guest intentionally or through gross negligence, which occurred as a direct result of a failure to perform or a material breach of the contractual obligations assumed by OYM. In any case, the amount of damages shall be limited to a maximum of the accommodation fee (excluding VAT) booked by the guest or actually paid upon termination of the stay.
Should disruptions or defects in OYM’s services occur, OYM will endeavor to remedy the situation upon becoming aware of them or upon receiving an immediate complaint from the guest. The guest is obligated to do everything reasonably possible to resolve the disruption and minimize any potential damage, as well as to notify OYM immediately of any disruptions or damage.
OYM is also liable for loss or damage to personal belongings only in cases of willful misconduct or gross negligence. To the extent that the hotel is legally liable for third parties, it is liable only if there is gross negligence on the part of the third party; OYM’s liability is excluded if the third party caused the damage intentionally.
OYM’s liability is expressly limited, in particular with regard to third-party and consequential damages, to the amount covered by OYM’s liability insurance. Any liability beyond this is expressly excluded. OYM is not liable for damages resulting from force majeure.
Any liability claims shall be forfeited without compensation if the guest does not notify the OYM in writing immediately upon becoming aware of any loss, destruction, or damage.
The OYM shall not be liable for the loss or damage of the guest’s parked or maneuvered motor vehicles and their contents on the OYM premises, unless such loss or damage is due to willful misconduct or gross negligence.
Messages, mail, and packages for guests will be handled with care. OYM will deliver or store them upon request. Claims for damages not resulting from gross negligence or willful misconduct, as well as third-party or consequential damages, are excluded.

9. Copyrights/Licenses

Advertising in print and digital form, as well as any type of advertising in the broader sense—including in part or in a revised form—that refers to events at the OYM is permitted only with the OYM’s prior express written authorization. The OYM reserves the right to grant the organizer—in exchange for a fee—a time-limited, non-exclusive license to use the trademarks and/or logos to which it is entitled. However, the customer has no right to be granted such a license.

10. Final Provisions, Jurisdiction, Governing Law, and Address for Service

Any unilateral changes or additions to these General Terms and Conditions made by the guest are invalid, even if made in writing.
The place of performance and payment is Cham (ZG).
Should individual provisions of these General Terms and Conditions be invalid or void with respect to the provision of services as a whole or to the temporary rental of rooms for lodging or as an event venue, this shall not affect the validity of the remaining provisions. In such a case, the parties undertake to immediately replace the invalid provision with a valid provision that, in substance, most closely approximates the original economic intent.
The contractual relationship between the guest and OYM AG is governed exclusively by Swiss substantive law.
The exclusive venue for all claims arising from or in connection with the service contract between the parties mentioned above is Zug. The contractually agreed venue also applies to any pre-trial interim measures.
Guests residing abroad, or guests without a permanent residence or with an unknown residence, hereby declare that they wish to submit to enforcement proceedings in Switzerland pursuant to Art. 50(2) of the Swiss Debt Enforcement and Bankruptcy Act (SchKG), and designate Zug in favor of OYM AG as their special domicile for the fulfillment of all obligations arising from or in connection with this service contract.
Guests residing abroad, as well as guests without a permanent residence or with an unknown address, agree that any court and/or enforcement documents intended for them from the Zurich court or enforcement authorities, including orders and decisions, may be served at the OYM address with legally binding effect.